Customer Testimonals

Forbidden Planet International (FPI) is a world leader in the sale & distribution to individual collectors, of Movie and TV related, Science Fiction & Pop culture merchandise, collectibles, and books. FPI run several web sites, the premier one of which is http://www.forbiddenplanet.co.uk   Our sites were hosted in the USA. On review we found that housekeeping regimes had not ben performed, redundant files littered the server and security holes existed. We decided to transfer all ten sites, allied mail servers, and all data to the UK. After an extensive search, and interrogating several candidates we chose Fido.Net as the host. The entire transfer was carefully planned, a full copy of everything was implanted on Fido servers and checked for compatibility. Some of the programmes had to be upgraded and re-integrated. When it came time to complete the actual transfer and upgrade, Fido were superb. I’d like to single out Jon Morby and Cliff Stanford especially. Most of the problems encountered were due to very poor housekeeping. Those two were always on call. They worked with us over a weekend and through the early hours of several days to solve the inherent problems we both found. Finally ensuring a full and complete working install. This experience prompted me to request that Fido.Net personnel review our sites with a brief to improve the Customer experience and streamline the operations. Again they have come through. Their initial recommendations have been implemented. Other long term goals are now in planning and test mode on a development copy of the site. All in all, for dedication, perseverance, knowledge and application, I would unhesitatingly recommend Fido.Net

We use Fido for bandwidth and colocation and cannot fault them in the slightest. We’ve never had any outages and both planned maintenance and support requests are efficiently communicated and actioned by their highly trained team of engineers.

“As a driving school, a high internet presence is vitally important for attracting new customers.We are ranked very highly in Google and generate the majority of our business via our websites. We needed a reliable hosting company to meet our needs. We knew we had to change provider due to the spiralling costs and poor service we were receiving from our old hosting company, however, we had to make sure we made the right decision. Luckily FidoNet was recommended to us and we purchased their unlimited hosting package. We now host many driving related websites with FidoNet and as our knowledge of web hosting isn’t that good we have taken advantage of the excellent support service they offer. Their engineers are friendly, knowledgeable and able to talk you through the processes so that you can develop your skills for next time. Having conducted extensive research before transferring to FidoNet, we believe that they offer an excellent, professional service at a great price. Simply the best service at the best price.”